Communications
Announcements, bulletins with read tracking, discussions, events.
Property operations platform
Property operations, delivered your way.
One branded system for property managers, on-site staff and residents — communication, bookings, documents, requests, the front desk and reporting.
One platform, many modules
Communications
Targeted by property or group. Read tracked.
Read
Sent
Draft
Draft
Amenities & Bookings
Residents reserve within your rules.
Documents
Folder permissions decide who sees what.
Owners
All
Staff
Maintenance Requests
Status and assignment, not an inbox.
Open
Assigned
Assigned
Closed
Front Desk
Packages, keys, parking — signed for.
Held
Notified
Insights & Reporting
Activity per property. CSV or PDF.
The problem
Most portfolios still run on email threads, paper logs and an unsearchable shared drive.
Residents self-serve
Bookings, documents and maintenance requests are handled without contacting the office.
Staff work in one system
Front-desk activity is recorded once and remains searchable afterwards.
Managers gain oversight
Complete visibility across every property, notice and request.
Modules
Enable only what each property requires.
Amenities & Bookings
Self-service reservations, availability rules, auto-confirmations.
Documents
Folder hierarchy with per-folder permissions.
Maintenance Requests
Status, assignment, notifications on every update.
Front Desk & Security
Packages, keys, parking, incident logs, signatures, video concierge.
Surveys & Reporting
Per-unit responses, dashboards, CSV and PDF export.
Agentic AI
Agents that complete work, not merely answer questions.
The platform already holds your notices, threads, documents, requests and logs. Agents operate on that data directly — reading it, acting on it, and returning the result for your approval.
01
Intake agent
Reads an incoming request, works out what it is and how urgent it is, opens the ticket and routes it to the right person.
02
Notice agent
Converts a short brief into a finished announcement in both languages, selects the audience, and follows up with residents who have not read it.
03
Front-desk agent
Records a package from a photograph of the label, notifies the resident, and follows up on anything left uncollected.
04
Document agent
Answers questions from your document library and cites the source page.
05
Booking agent
Validates a booking against your amenity rules, proposes viable times, and resolves scheduling conflicts before they reach a person.
06
Reporting agent
Consolidates a week of shift and incident logs into a management brief, with the supporting figures compiled.
Delivery
Two ways to run it.
We host every deployment. Onboard a single building onto our managed cloud, or license the platform outright under your own brand on a domain of your choice.
01 — Managed cloud
A single property
For one building or a small community. We onboard you onto our managed cloud and operate it for you. No infrastructure to run, no procurement exercise.
- Fastest route to live
- Hosted and maintained by Softmac
- Enable only the modules you need
02 — Licensed
Bought outright, white-labelled
Purchase the platform outright, carrying your identity on a domain of your choice. We host it in a cloud environment reserved for you alone, built out with the customizations your operation requires.
- Your name, logo and domain throughout
- Isolated cloud deployment, yours only
- Custom modules and workflow changes
Pricing
Pricing that follows your deployment.
Smaller portfolios pay for less. Larger portfolios are quoted individually.